The most resilient organisations have well thought out, robust and integrated business resiliency plans – plans that allow them to focus during the most difficult of times. Given the COVID-19 events and their impacts, organisations should now be deep into the Action Stage of their Pandemic Plan.
It appears that some organisations may not have a Pandemic Plan, while others have a plan that is now dated. If that is your organisation we recommend that you should seek to establish a plan that includes, at a minimum, nine key sections/elements.
Here are the first three!
- Context – an overview of the business and its ability to manage risk of disruption/emergency/crisis. How this plan works alongside the other critical resiliency plans, such as your Crisis Management Plan.
- Governance and Authority – clear authority regarding the development, approval, implementation, improvement, auditing and review of the plan.
- Concept of operations – established roles, responsibilities and how the business will command, control, coordinate and communicate their pandemic response and recovery. Try and link this back to your Crisis Management Plan.
