Disney’s leadership model stresses the point – they are not your employees, they are your people, respect them and their views.
Disney have moved from an aged hierarchy model to an inclusive, flexible, fluid structure – from telling employees to asking their people. By fostering participation, engagement and a sense of ownership at every level, Disneyland has increased moral, improved productivity and realised real business improvement.
What can your Operation learn from this;
- They are not your employees, they are your people, respect them and their views
- Actively involve your people in the work and let your people take ownership of their contribution
- RAVE – respect, appreciate, and value everyone